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Common questions
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Repairs & diagnostics
Laptops, desktops, Macs, iPhones and iPads — we diagnose first and tell you what's wrong before anything is charged.
OpenBook a service
Pick a date and time that suits you and tell us what's happening with your device.
OpenCustom gaming PCs
Built to order around your budget and the games you actually play.
OpenUpgrades & parts
More speed from the PC you already own — memory, storage, graphics cards and cooling.
OpenWi-Fi & networking
Dead spots, drop-outs and slow connections sorted properly.
OpenBusiness IT
Ongoing support and setup for small businesses and home offices.
OpenDrone services
Aerial photography and video for property, events and inspections.
OpenDelivery, returns & warranty
How delivery, warranty and returns work.
OpenNot found it? Ask us.
Tell us what's happening in your own words and we'll point you in the right direction — no jargon and no obligation.